PRIVACY STATEMENT

 

At Kaalzua (“we”, “our”, “us”), we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.kaalzua.com or engage with our products and services.

By accessing or using our website, you agree to the terms of this Privacy Policy.

We may collect the following types of information:

a) Personal Information

Information you voluntarily provide to us, including but not limited to:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment-related details (processed securely via third-party gateways)
• Any information shared via contact forms, WhatsApp, or email

b) Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and device information
• Pages visited and time spent on the site
• Cookies and usage data

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Communicate order updates, queries, or customer support requests
• Improve our products, services, and website experience
• Send promotional or marketing communications (only if you opt in)
• Prevent fraud and ensure website security
• Comply with legal obligations

3. Cookies & Tracking Technologies

Kaalzua uses cookies and similar technologies to:

• Improve website functionality
• Analyze website traffic and performance
• Remember user preferences

You can choose to disable cookies through your browser settings. However, doing so may affect certain features of the website.

We do not sell or rent your personal information.
We may share your information only with:

• Trusted service providers (payment gateways, logistics partners, website analytics tools)
• Legal or regulatory authorities, if required by law

All third-party partners are obligated to keep your information secure and confidential.

5. Data Security

We implement reasonable security measures to protect your personal data from unauthorized access, misuse, or disclosure. While we strive to protect your information, no method of transmission over the internet is 100% secure.

You have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your data
• Opt out of marketing communications at any time

To exercise these rights, please contact us using the details below

Our website may contain links to third-party websites. Kaalzua is not responsible for the privacy practices or content of such external websites. We encourage you to review their privacy policies separately.

Kaalzua does not knowingly collect personal information from individuals under the age of 18. If we become aware of such data, we will take steps to delete it promptly.

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated effective date. Continued use of the website indicates acceptance of the revised policy.

If you have any questions or concerns about this Privacy Policy or our data practices, you may contact us at:

Phone / WhatsApp: +91-9310311603

Email: care@kaalzua.com